Can Infosys do a Toyota- A very Interesting article.

[Guest]

http://in.rediff.com/money/2005/jul/12infy1.htm

[indianguy4u]

They have to get their focus right. Call centres wont help much. They have to become more software com.

[Jay]

Infy is not in Call center business for god sakes!

[indianguy4u]

It is not wholly but good portion of rev is from call centres.

[bull]

It is not wholly but good portion of rev is from call centres.

what ****??/Dont call it a call centre.Infosys Technologies Ltd.provides consulting and IT services to clients globally

[indianguy4u]

it also has call centre biz, which contribute atleast 15-20% rev.

[Jay]

No. Infosys (NASDAQ:INFY) does not have call center operations. It has seperate entities to deal with call centers. Clear?

[indianguy4u]

Whats the name of that?

[ajaybhutani]

Whats the name of that?

have never heard about any call center busineer of infy ever.though wipro do has one

[indianguy4u]

have never heard about any call center busineer of infy ever.though wipro do has one

As far as my knowledge they do have call centre operation.

[indianguy4u]

http://www.myiris.com/shares/company...N_20020827.htm

Volume growth has been is good in the BPO segment, though the severe billing rate pressure in call centres seems to have rubbed on to the business process management segment. BPM rates are 10 per cent below the call centre rates.

`Industry players have dropped the call centre rates to $5. Infosys is currently operating Progeon at $11-12,` the management said.