ray,
most of the people whom go into state dept are very cerebral, academic types- so it is somewhat akin to sending a college professor into the war zone. not surprised they are so frightened.
on another note,
oh boy- i wonder how we're going to win hearts and minds when our own diplomats clearly have not been won over. 
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Never let the future disturb you. You will meet it, if you have to, with the same weapons of reason which today arm you against the present.
-Marcus Aurelius, Meditations
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